- お役立ち記事
- The failure of the manufacturing industry, which is unable to break away from customer dependency and is sunk in price competition
The failure of the manufacturing industry, which is unable to break away from customer dependency and is sunk in price competition

The manufacturing industry has long been a cornerstone of economic growth and development.
However, in recent years, it has faced significant challenges that have led to its decline.
One of the critical issues plaguing the industry is its inability to break away from customer dependency.
This situation is further exacerbated by intense price competition, which has sunk many manufacturing companies into a cycle of diminishing returns and dwindling margins.
目次
Understanding Customer Dependency
Customer dependency occurs when a significant portion of a company’s revenue comes from a limited number of customers or clients.
In the manufacturing industry, this dependency can be particularly harmful.
Manufacturers often find themselves reliant on a few key clients, often large corporations, for the bulk of their sales.
This relationship can seem beneficial at first, but it places a significant burden on the manufacturer to meet the client’s demands and to comply with their often stringent requirements.
When manufacturers are overly reliant on a small customer base, they lose bargaining power.
They become vulnerable to the whims of their customers, who can demand lower prices, shortened delivery times, or even threaten to change suppliers.
The pressure to maintain these relationships can lead companies to sacrifice profitability for the sake of retaining business, ultimately stifling growth and innovation.
The Vicious Cycle of Price Competition
Price competition is another significant challenge faced by the manufacturing industry.
To retain or attract customers, many manufacturers engage in price wars, continually undercutting each other’s prices.
While this might temporarily boost sales, it is unsustainable as it erodes profit margins over time.
In an effort to maintain market share, companies end up focusing more on reducing costs than on creating value, which affects the quality of the products they produce.
Additionally, constant price competition forces manufacturers to compromise on essential aspects like quality control, research and development, and employee wages.
This race to the bottom can severely damage a brand’s reputation, leaving it with a tarnished image that is hard to restore.
Moreover, when prices are slashed to unsustainable levels, companies may struggle to survive during market downturns, leading to closures and job losses.
Adapting to Market Changes
To overcome customer dependency and price competition, manufacturers need to diversify their customer bases and focus on differentiation rather than price alone.
Building relationships with a broader spectrum of clients can mitigate the risks associated with dependence on a few customers.
This can be achieved by entering new markets, targeting different customer segments, or even diversifying product lines.
Diversification can also be internal by investing in innovation and developing unique products that stand out in the marketplace.
By offering something different, manufacturers can command a premium price, reducing reliance on discounting strategies to drive sales.
Implementing advancements in technology and adopting lean manufacturing processes can enhance efficiency and reduce costs, thus improving profit margins without sacrificing quality.
Value Innovation as a Strategy
Value innovation is a concept that can guide manufacturers out of the quagmire of price wars and client dependency.
It focuses on making the competition irrelevant by creating a leap in value for both the company and its customers.
Instead of making incremental improvements to existing products, value innovation challenges manufacturers to rethink their offerings in a way that creates new demand and opens up uncontested market space.
A practical example of value innovation would be a company like Tesla in the automotive sector.
Rather than compete on the same terms as traditional car manufacturers, Tesla focused on electric vehicles, offering unique features like autopilot and connectivity, which appealed to a new market segment.
Such strategic shifts require commitment and creativity but can lead to sustained growth and a significant competitive advantage.
The Role of Government and Industry Groups
Government policies and industry consortia can also play a crucial role in addressing the challenges faced by the manufacturing industry.
Incentives for research and development, tax breaks for smaller businesses, and support in entering global markets can help level the playing field and reduce the over-reliance on price competition.
Overhauling regulations that stifle innovation and providing platforms for partnership and collaboration within the industry can drive positive change and growth.
Industry groups, too, can facilitate knowledge sharing and create collaborative environments for manufacturers to explore value innovation approaches.
Through concerted efforts, these bodies can advocate for policies that protect the industry from excessive price competition and promote sustainable growth initiatives.
Conclusion
The manufacturing industry’s failure to pivot away from customer dependency and entrenched price competition has long-term implications.
Addressing these issues requires a multifaceted approach involving diversification, innovation, and strategic partnerships.
By adopting value innovation, investing in technology, and collaborating for common industry goals, manufacturers can break free from the constraints of their current business models.
The future of the manufacturing industry lies in its ability to reinvent itself, focusing on creating value instead of merely cutting costs.
While challenges remain, with concerted effort and strategic thinking, the path to revitalizing the industry is paved with opportunity.
資料ダウンロード
QCD管理受発注クラウド「newji」は、受発注部門で必要なQCD管理全てを備えた、現場特化型兼クラウド型の今世紀最高の受発注管理システムとなります。
NEWJI DX
製造業に特化したデジタルトランスフォーメーション(DX)の実現を目指す請負開発型のコンサルティングサービスです。AI、iPaaS、および先端の技術を駆使して、製造プロセスの効率化、業務効率化、チームワーク強化、コスト削減、品質向上を実現します。このサービスは、製造業の課題を深く理解し、それに対する最適なデジタルソリューションを提供することで、企業が持続的な成長とイノベーションを達成できるようサポートします。
製造業ニュース解説
製造業、主に購買・調達部門にお勤めの方々に向けた情報を配信しております。
新任の方やベテランの方、管理職を対象とした幅広いコンテンツをご用意しております。
お問い合わせ
コストダウンが利益に直結する術だと理解していても、なかなか前に進めることができない状況。そんな時は、newjiのコストダウン自動化機能で大きく利益貢献しよう!
(β版非公開)